Please read these Terms & Conditions carefully before creating an account on Pokerhand. By using the platform, you are deemed to have accepted these terms.
Only individuals aged 18 or above are eligible to open an account on Pokerhand.
Each individual may hold only one account. Multiple accounts are strictly prohibited.
Once KYC verification is complete, no additional delays will be applied to withdrawals.
All rules are written clearly in plain language. No hidden terms or complex legal jargon.
Pokerhand (hereinafter referred to as the "Platform") is an online betting and gaming service operating for members in Bangladesh and designated regions. By accessing or using this Platform, you are deemed to have fully accepted all terms and conditions outlined below.
These Terms & Conditions are subject to change at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend revisiting this page periodically.
Important: These terms and conditions have been written in Bengali for the convenience of our Bangladeshi members. In the event of any conflict, the English version shall be considered final.
Pokerhand Operates under an applicable international gaming licence, and all activities are conducted in accordance with the licensing authority's guidelines. This Platform is intended for entertainment purposes only.
PokerhandTo open an account on , the following conditions must be met:
Multiple members of the same household may hold separate accounts, but sharing the same device or payment method may Pokerhand Additional verification may be requested.
To update any information provided at registration, please contact PokerhandCustomer support must be contacted directly. Self-service changes are not available for certain account settings.
Pokerhand Complies with international Anti-Money Laundering (AML) regulations. As a result, identity verification (KYC) is mandatory for all members โ particularly before your first withdrawal.
KYC verification is typically completed within 24 to 48 hours. Once verified, you will not be asked to submit documents again for future withdrawals.
PokerhandDeposits can be made via Mobile Pay, Nagad, and Rocket. The minimum deposit is เงณ500 and the maximum per transaction is เงณ50,000. Deposits are credited instantly in most cases, though technical delays may occasionally extend processing to up to 15 minutes.
KYC verification must be completed before withdrawals. The minimum withdrawal amount is เงณ500. Withdrawal requests are typically processed within 5 to 30 minutes.
Important Rules: The deposit and withdrawal method must match. If you deposited via Mobile Pay, your withdrawal must also go through Mobile Pay.
Pokerhand Reserves the right to delay or reject withdrawals in the following circumstances: if suspicious activity is detected, KYC verification is incomplete, bonus wagering requirements have not been met, or an investigation is ongoing.
Pokerhand's bonus offers each carry their own terms and conditions. By claiming a bonus, you are deemed to have accepted those specific terms.
PokerhandKeep the following in mind when betting on :
Once a bet is confirmed, it cannot be changed or cancelled (unless the Cash Out option is active). If a bet is left incomplete due to a connection issue, Pokerhand Results will be determined according to the records.
If a match does not start at the scheduled time or is cancelled, bets are generally voided and stakes returned. However, if a match is partially completed, different rules may apply depending on the market.
If a bet is accepted at incorrect odds due to a technical error Pokerhand Reserves the right to void that bet or reset it at the correct odds. The member will be notified in advance in such cases.
Live Betting Special Rules: Odds in live betting change continuously. If the odds shift while you are submitting a bet, you will be asked to confirm acceptance of the updated odds.
PokerhandThe following activities are strictly prohibited on and may result in account cancellation and balance forfeiture:
Pokerhand Reserves the right to temporarily or permanently cancel an account in the following circumstances:
A notification is usually sent via email or SMS before an account is cancelled; however, in cases of serious violations, action may be taken without prior notice.
At any time, you may PokerhandYou can close your account by contacting customer support. Please make sure to withdraw your balance before closing the account.
Pokerhand We believe gaming is for entertainment โ not addiction. That's why responsible gaming is at the heart of everything we do.
Members can use the following tools to protect themselves:
If you feel your gaming is getting out of control, please PokerhandContact the responsible gaming team at.
Pokerhand These Terms & Conditions may be updated at any time. Changes will be reflected on this page, and members will be notified by email.
For any questions or complaints, PokerhandContact customer support at:
These Terms & Conditions Pokerhandapplies alongside the Privacy Policy and Responsible Gaming Policy. If you read one, we strongly recommend reading the others as well.
Following the rules is not just an obligation โ it is our commitment to our members.
Pokerhand is licensed by an international gaming commission, undergoes annual audits, and all operations are conducted under regulatory oversight.
Every transaction is secured with 256-bit SSL encryption and two-factor authentication. Member data is never sold to third parties.
All games use a certified Random Number Generator (RNG). Betting odds are set in line with market rates.
All terms and conditions are written in Bengali โ explained in plain, straightforward language instead of complex legal jargon.
Our Bengali-speaking support team is available around the clock for any questions or issues. Average response time is under 3 minutes.
Through tools like self-exclusion, spending limits, and reality checks, Pokerhand helps members maintain healthy gaming habits.